Front of the House Manager | Polished Casual Dining | San Jose, CA

Overview:

We’re seeking an experienced and service-driven Front of House (FOH) Manager to join a dynamic full-service restaurant team. The ideal candidate is a hands-on leader who excels at creating memorable guest experiences, developing high-performing teams, and maintaining operational excellence in a fast-paced environment.

Key Responsibilities:

• Lead and motivate the front-of-house team to deliver exceptional guest service and hospitality.
• Oversee daily operations including opening/closing procedures, shift management, and floor supervision.
• Ensure adherence to company standards for service, cleanliness, and safety.
• Handle guest inquiries, feedback, and conflict resolution with professionalism and care.
• Manage labor, scheduling, and staffing to meet operational and financial goals.
• Partner with the kitchen and bar teams to ensure seamless communication and service flow.
• Recruit, train, and coach team members to uphold brand standards and company culture.
• Monitor performance, maintain morale, and foster a positive, team-oriented work environment.
• Support local marketing and community engagement efforts as needed.
• Maintain compliance with all health, safety, and labor regulations.

Qualifications:

• 2+ years of management experience in a full-service restaurant or hospitality setting.
• Strong leadership and communication skills with a hands-on, guest-focused approach.
• Proven ability to manage and develop a team in a fast-paced environment.
• Solid understanding of restaurant operations, scheduling, and labor cost management.
• Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
• ServSafe or equivalent food safety certification preferred.

Why Join Us:

• Growth opportunities with an established and reputable brand.
• Supportive leadership and a collaborative team culture.
• Competitive pay, benefits, and performance incentives.