Restaurant General Manager

General Manager – Quick Serve Location: Waterloo, NY

We are seeking a talented Restaurant General Manager to oversee our quick serve establishment. As the General Manager, you will play a key role in ensuring operational excellence, delivering exceptional customer service, and driving the success of our quick-service restaurant.

Responsibilities:

· Operational Management: Oversee the day-to-day operations of the restaurant, including managing staff, monitoring inventory, ensuring food safety standards, and maintaining a clean and efficient environment.

· Team Leadership: Recruit, train, and motivate a high-performing team of employees, including kitchen staff, cashiers, and front-of-house personnel. Provide ongoing coaching and development to ensure exceptional service, productivity, and teamwork.

· Customer Satisfaction: Prioritize customer satisfaction and ensure a positive dining experience for every guest. Respond to customer inquiries, resolve issues, and continuously seek opportunities to enhance service quality and efficiency.

· Financial Performance: Manage costs and expenses, including labor, inventory, and supplies, to achieve financial targets and maximize profitability. Implement strategies to drive sales, control expenses, and optimize overall financial performance.

· Quality Control: Maintain high standards of food quality, consistency, and presentation. Monitor food preparation processes, conduct regular inspections, and implement corrective actions to ensure compliance with health and safety regulations.

Job Benefits:

· Competitive salary

· Direct Deposit

· 401K

· Comprehensive Health benefits

· Paid time off (PTO)

· Excellent room for growth and advancement

· Employee Discounts

Qualifications:

· Proven experience as a General Manager in a quick serve or fast food restaurant.

· Strong leadership skills with the ability to motivate and inspire a diverse team.

· Excellent communication and interpersonal skills.

· Solid understanding of restaurant operations, including food preparation, service, and safety protocols.

· Financial acumen with the ability to analyze financial reports and manage budgets.

· Proficient in using POS systems and restaurant management software.

· Ability to work in a fast-paced environment and effectively handle pressure situations.

· Flexibility to work evenings, weekends, and holidays as required.

If you are a dedicated leader with a passion for exceptional service and a drive for results, we want to hear from you.

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