Floor Manager

Floor Manager – Upscale Dining

Location:

We are seeking a talented and dedicated Floor Manager to join our team and contribute to the success of our upscale dining establishment. As a Floor Manager, you will play a crucial role in ensuring impeccable service, maintaining operational efficiency, and upholding our commitment to culinary excellence.

Responsibilities:

·      Collaborate with the General Manager in overseeing all aspects of the restaurant’s operations, including guest services, food and beverage quality, staff management, and financial performance.

·      Lead by example and maintain a strong presence on the floor, ensuring seamless service, attention to detail, and a warm and welcoming atmosphere for our guests.

·      Recruit, train, and mentor a team of dedicated professionals, setting clear expectations, providing ongoing feedback, and fostering a culture of continuous improvement and professional growth.

·      Monitor and maintain exceptional standards of cleanliness, food safety, and sanitation, ensuring compliance with local health regulations and internal policies.

·      Act as a point of contact for guest inquiries, feedback, and concerns, handling them with the utmost care and attention to guest satisfaction.

·      Analyze financial reports, budgets, and forecasts, identifying opportunities for revenue growth, cost control, and operational efficiencies.

Job Benefits:

·      Competitive salary

·      Direct Deposit

·      401K

·      Comprehensive Health benefits

·      Paid time off (PTO)

·      Excellent room for growth and advancement

·      Employee Discounts

Qualifications:

·      Previous experience as a Floor Manager within the upscale dining or fine dining restaurant industry.

·      Excellent leadership skills, with the ability to inspire and manage a high-performing team in a fast-paced and sophisticated environment.

·      Strong knowledge and appreciation for upscale dining etiquette, wines, and culinary techniques, with a commitment to delivering excellence in every aspect of the dining experience.

·      Outstanding interpersonal and communication skills, with the ability to engage with guests, team members, and stakeholders in a polished and professional manner.

·      Solid understanding of restaurant operations, including food and beverage service, inventory management, and financial analysis.

·      Proven track record of delivering exceptional customer service, anticipating guest needs, and handling guest inquiries and concerns with tact and diplomacy.

·      Proficient computer skills, including familiarity with restaurant management software and Microsoft Office applications.

·      Flexibility to work evenings, weekends, and holidays.

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.

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