We are seeking a highly skilled and motivated Assistant General Manager to help lead the team at a fun and growing Casual Dining restaurant. As an Assistant General Manager, you will assist in overseeing all aspects of restaurant operations, ensuring exceptional guest experiences, and driving business success.
Responsibilities:
- Collaborate with the General Manager in overseeing daily restaurant operations, including staffing, customer service, food and beverage quality, and financial performance.
- Assist in hiring, training, and developing a team of passionate and dedicated employees, fostering a positive work environment, and ensuring exceptional service.
- Monitor and maintain high standards of cleanliness, food safety, and sanitation, ensuring compliance with local health regulations.
- Assist in managing inventory levels, placing orders, and optimizing costs while ensuring availability of high-quality ingredients and supplies.
- Implement and enforce operational procedures and policies to maximize efficiency and productivity, including efficient table turnover and timely food preparation.
- Monitor guest feedback and address customer concerns or complaints promptly and professionally, striving to exceed guest expectations and ensure customer satisfaction.
- Collaborate with the General Manager to analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed.
Job Benefits:
- Competitive salary
- Direct Deposit
- 401K
- Comprehensive Health benefits
- Paid time off (PTO)
- Excellent room for growth and advancement
- Employee Discounts
Qualifications:
- Minimum two (2) years experience in an Assistant General Manager role within the casual dining or full-service restaurant industry.
- Strong leadership skills, with the ability to motivate and manage a diverse team effectively.
- Excellent customer service orientation, with a focus on providing memorable dining experiences.
- In-depth knowledge of restaurant operations, including food and beverage preparation, inventory management, and financial analysis.
- Strong problem-solving and decision-making abilities, with a track record of driving results and achieving business targets.
- Exceptional communication and interpersonal skills, with the ability to engage with guests, team members, and stakeholders.
- Proficient computer skills, including familiarity with restaurant management software and Microsoft Office applications.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as required in the restaurant industry.
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