Restaurant Manager | Polished Casual Concept

Responsibilities:

• Guest Satisfaction: Provide exceptional customer service, ensuring that every guest receives personalized attention and a memorable dining experience. Respond promptly to guest inquiries, concerns, and feedback, ensuring their needs are met with the utmost professionalism and care.
• Operational Excellence: Assist the General Manager in overseeing all aspects of daily operations, including opening and closing procedures, staff scheduling, and maintaining a positive and polished ambiance throughout the establishment.
• Service Standards: Maintain and uphold the highest service standards in line with full-service dining protocols, including attention to detail, proper tableside etiquette, LBW service, and menu knowledge. Lead by example and provide guidance to the team to consistently deliver exceptional service.
• Team Leadership: Support and inspire the front-of-house and back-of-house teams, including hosts/hostesses, servers, sommeliers, bartenders, and kitchen staff. Foster a positive work environment, promote teamwork, and provide ongoing training and development.
• Quality Control: Uphold strict standards of food quality, presentation, and service. Conduct regular inspections to ensure adherence to health and safety regulations, cleanliness, and compliance with established fine dining procedures.
• Sales and Revenue Generation: Support initiatives to drive sales and increase average check amounts.
• Financial Management: Assist in monitoring and controlling expenses, including labor, inventory, and supplies, to meet financial targets and maximize profitability.
• Health and Safety Compliance: Ensure strict compliance with health and safety regulations, including food handling, sanitation, and workplace safety procedures. Maintain accurate records and documentation.

Job Benefits:

• Competitive salary
• Direct Deposit
• Comprehensive Health benefits
• Paid time off (PTO)
• Excellent room for growth and advancement
• Employee Discounts

Qualifications:

• Minimum 2 years of experience as a salaried Restaurant Manager in a full-servicehigh-volume restaurant.
• Exceptional customer service and interpersonal skills.
• Professional demeanor
• Strong experience with alcohol service
• Strong organizational and multitasking abilities.
• Leadership qualities with the ability to inspire and motivate a team.
• Extensive knowledge of full-service dining protocols, service standards, and menu offerings.
• Proficiency in using POS systems and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required.
• Ambitious and stable, having consistently progressed in your career.
• A high school diploma or equivalent is a must.

If you are a poised and customer-focused professional with a passion for excellence, we want to hear from you.

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.