Hotel General Manager | Upper Midscale Hotel

Hotel General Manager | Upper Midscale Hotel

We are seeking a dynamic and experienced General Manager to lead the team and ensure the smooth and efficient operation of an Upper Midscale Hotel. The ideal candidate will have a passion for hospitality, a proven track record of effective leadership, and a commitment to delivering outstanding guest experiences.

Key Responsibilities:

Operational Leadership:

  • Oversee day-to-day operations, including front desk, housekeeping, and maintenance departments.
  • Implement and maintain high service standards to meet and exceed guest expectations.
  • Ensure compliance with health and safety regulations.

Team Management:

  • Recruit, train, and develop a motivated and skilled team.
  • Foster a positive and collaborative work environment.
  • Conduct regular performance evaluations and provide constructive feedback.

Guest Experience:

  • Ensure a seamless and memorable guest experience from check-in to check-out.
  • Address guest concerns and feedback promptly and professionally.
  • Implement initiatives to enhance overall guest satisfaction.

Financial Management:

  • Develop and manage budgets, ensuring financial targets are met.
  • Monitor and control expenses while maximizing revenue opportunities.
  • Implement cost-effective measures to improve profitability.

Sales and Marketing:

  • Collaborate with the sales and marketing team to drive revenue and occupancy rates.
  • Implement strategies to attract new business and retain existing clientele.
  • Monitor and analyze market trends to stay competitive.

Qualifications:

  • Minimum three (3) to five (5) years as a Hotel General Manager
  • Associate’s or Bachelor’s Degree preferred (Hospitality Management, Business Administration, or related)
  • Understanding of all hotel operations
  • Strong communication, reading, and writing skills
  • Decision-making and problem-solving skills

Benefits:

  • Affordable Medical, dental, and vision insurance
  • Life insurance
  • 401K
  • Disability benefits
  • Commuter benefits
  • Dependent Care FSA
  • Flexible PTO
  • Parental Care Leave
  • Backup child/senior/pet care stipend
  • Professional development stipend
  • Charitable matching gift program

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.


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About Us

Superior Talent Source is a recruiting firm specializing in hospitality management recruitment for leading restaurants, hotels, country clubs, resorts, and casinos across North America.  

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